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Building Connections - September - Issue 2
SEPtember 15, 2026 - issue 2 Building Connections Connecting people, ideas, and opportunities across our community. Marcia O'Connor President & Academic Director, CAFAE Founder & President, AMFM Consulting Inc. Inspirational Leader | Educator | Mentor From Marcia's Desk One of the things I’ve always valued about our industry is how much knowledge lives within the people doing the work. Some of the most useful lessons come from a conversation, a question someone asks, or an e

AM FM Consulting Group Inc. Support
6 days ago3 min read
Speaking with Confidence to Leadership
From our September 9, 2026 Cappuccino Hour, Speaking with Confidence to Leadership, CAFAE brought together industry professionals to explore how operational knowledge can be communicated in a way that leadership will hear, understand and act on. Moderator Marcia O’Connor was joined by SMEs Mary Byrne and Craig Adams, alongside professionals from facilities, property management, asset management, real estate, technology and consulting. Participants joined from across Canada an

AM FM Consulting Group Inc. Support
Sep 114 min read


The Career You Found by Accident
Let’s be honest, not many of us grew up dreaming of becoming a facility or asset manager. You rarely hear a child say, “When I grow up, I want to manage aging infrastructure, negotiate service contracts and explain why the roof cannot wait another year.” Most of us found our way here through another route. We started in the trades, operations, property management, environmental services, engineering, administration or in my case, a chef. Someone noticed that we could solve pr
Jeffrey Ibbitson
Sep 94 min read


A Building Is a Building. Isn’t it?
A building has walls, a roof, mechanical systems, electrical systems, plumbing and people who expect everything to work. On paper, facility management looks transferable. A boiler is still a boiler. A leaking roof still needs to be repaired. Preventive maintenance, capital planning, vendor management and life safety matter everywhere. After working across corporate offices, social housing, retail, hospitality and health care, I have learned that no two buildings operate the s
Jeffrey Ibbitson
Aug 294 min read
Building Connections - August - Issue 2
august 21/2026 - issue 2 Building Connections Connecting people, ideas, and opportunities across our community. Marcia O'Connor President & Academic Director, CAFAE Founder & President, AMFM Consulting Inc. Inspirational Leader | Educator | Mentor From Marcia's Desk Our industry has never been one that stands still. The challenges change, the tools evolve, and expectations continue to grow. What excites me is seeing how professionals across the built environment are respon

Marcia O'Connor
Aug 213 min read


The Shift Leaders Forget
No Judgment- But when did you last talk to your night shift about anything other than an issue? It is an uncomfortable question. When did you last visit your building at night without responding to an emergency, investigating a complaint or following up on something that went wrong? For many facility managers, the honest answer is: not recently. That is understandable. Most meetings, projects, inspections and contractor visits happen during the day. By the time the night shif
Jeffrey Ibbitson
Aug 193 min read


Mental Health in Facilities- Who Takes Care of the Caretakers?
From our August 12, 2026 webinar, Mental Health in Facilities- Who Takes Care of the Caretakers?, CAFAE brought together industry professionals to discuss the mental health pressures facing facility professionals and how individuals, teams and organizations can better recognize and respond to them. Facility professionals are often the people others turn to when something goes wrong. Emergencies arise, priorities shift, resources are stretched and expectations remain high, all

AM FM Consulting Group Inc. Support
Aug 195 min read


What I Wish New Facility Managers Understood About Leadership
When you first become a facility manager, it is easy to think that leadership means having all the answers. You want to prove yourself. You answer every call, get involved in every repair and try to solve every problem before it reaches anyone else. You become the person everyone relies on when something goes wrong. That feels like leadership, especially when you have built your career by being dependable and getting things done. However, if every problem needs your involveme
Jeffrey Ibbitson
Aug 65 min read
Building Connections - August - Issue 1
august issue 1 - 2026 Building Connections Connecting people, ideas, and opportunities across our community. Marcia O'Connor Academic Director, CAFAE Founder & President, AMFM Consulting Inc. Inspirational Leader | Educator | Mentor From Marcia's Desk Throughout my career, I've found that some of the most valuable learning has happened through conversations with others. Whether it's exchanging ideas at an industry event, collaborating on a project, or hearing how someone sol
Jeffrey Ibbitson
Aug 52 min read
The Operational Side of Lease Management
From our July 8, 2026 webinar, What Your Lease Is Really Saying, CAFAE brought together industry professionals to discuss the practical realities of lease management and the lessons facility professionals need to navigate increasingly complex lease agreements. Lease agreements influence nearly every aspect of facility operations, from maintenance responsibilities and operating costs to capital planning and risk management. Yet for many facility professionals, leases remain on

AM FM Consulting Group Inc. Support
Aug 43 min read
Building Connections - July
JuLY issue 1 - 2026 | from CAFAE Building Connections Connecting people, ideas, and opportunities across our community. Marcia O'Connor Academic Director, CAFAE Founder & President, AMFM Consulting Inc. Inspirational Leader | Educator | Mentor From Marcia's Desk Can hardly believe it’s already July! As summer gets underway, I’ve been reflecting on how far CAFAE has come, and more importantly, where we’re headed next. This season marks an exciting period of growth for our org
Jeffrey Ibbitson
Jul 203 min read
AI in Facilities: Cutting Through the Noise
What Facility Professionals Are Actually Saying About AI From our March 11, 2026 session AI continues to dominate conversations across the built environment, promising efficiency, automation, and better decision-making. But in practice, many facility professionals are still working to understand where it truly fits within their day-to-day operations. CAFAE brought together professionals from across the industry to explore what AI actually looks like in facilities today, movin
Melissa Kahler
Jul 152 min read
The Case for Continuous Learning
In every corner of the built‑environment sector, one truth continues to stand out: learning is one of our greatest sources of strength. When we treat learning as an ongoing practice rather than a one‑time event, we create the conditions for people and organizations to grow with confidence and purpose. Continuous learning keeps professionals ready for what’s ahead. It helps skills stay current, supports clearer communication, and builds the kind of judgment that comes from sta

Marcia O'Connor
Jan 122 min read



Marcia O'Connor
Jan 10 min read
CAFAE Monthly Connection - January 2026
CAFAE Monthly Connection January 2026 | Canadian Association for Facilities & Asset Education (CAFAE) As we welcome the new year, we hope you enjoyed a restful holiday season filled with meaningful time with family, friends, and loved ones. A new year brings fresh energy, renewed focus, and opportunities to reflect on where we’ve been, and where we’re headed. At CAFAE, 2026 marks an exciting chapter as we continue to build momentum around applied education, professional d

Marcia O'Connor
Jan 13 min read
How Professionals Rebuild, Reposition, and Return Stronger To the Workforce
Canada’s labour market has been shifting in visible ways. Over the past few years, we’ve seen waves of restructuring across industries — from technology firms to energy companies to manufacturing plants. Headlines about closures, mergers, and workforce reductions have become familiar, reminding us that change is not confined to one sector. Facility and asset management (FM/AM) professionals are part of this larger story, navigating transitions that reflect broader economic an

Marcia O'Connor
Dec 18, 20252 min read
CAFAE Monthly Connection - December 2025
CAFAE Monthly Connection December 2025 | Canadian Association for Facilities & Asset Education (CAFAE) As we approach the end of the year, I wish to extend my heartfelt thanks to our CAFAE community for your ongoing support. Over the past month, we’ve received thoughtful interest and support from professionals across the country who share our vision for elevating education within the facilities and asset management sector across Canada. CAFAE was created to support pract

Marcia O'Connor
Dec 1, 20253 min read
CAFAE Monthly Connection - November 2025
CAFAE Monthly Connection November 2025 | Canadian Association for Facilities & Asset Education (CAFAE) Welcome Message I’m excited to share that the Canadian Association for Facilities & Asset Education (CAFAE) has officially launched- a new Canadian initiative created to advance education, certification, and collaboration within Canada’s facilities and asset management sector. Join us for our official launch event introducing CAFAE’s vision, upcoming opportunities, and

Marcia O'Connor
Nov 1, 20253 min read
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