Basic Competencies for a Facility Manager

Course Description

This three-session workshop introduces the core knowledge and skills required to succeed in today’s facility management role. It provides a clear, practical overview of what facility managers are responsible for—and how technical, financial, and people-focused competencies come together to support safe, efficient, and well-run facilities.

Participants will explore the fundamentals of facility operations, planning, and organizational support through real-world examples and facilitated discussion. The course is designed to build confidence, clarify expectations, and help learners understand how day-to-day decisions connect to longer-term facility performance.

By the end of the workshop, participants will have a stronger grasp of the FM role, the competencies that matter most, and where to focus their own development as they grow in the profession.

What You Will Learn

• The core responsibilities and scope of the facility management profession

• How operational, strategic, and organizational competencies work together in FM

• The technical, financial, and people skills required to manage facilities effectively

• How to apply foundational FM concepts to common operational scenarios and planning decisions

• How to identify personal competency gaps and opportunities for professional growth

Target Audience

Designed for new or transitioning FM and AM professionals seeking a strong foundation in facility management.

Suitable for:

• Emerging Facility Managers

• Facility Coordinators

• Property Administrators

• Operations Leads

• Comparable entry-level or developing FM roles

Format

• Three live, instructor-led online sessions

• Practical discussion and real-world examples

• Foundational tools and concepts that support long-term career growth